Original- Improving Patient Care and Controlling Costs through Labor-Management Partnerships
Cornell ILR School webcast, explores the experiences of two health care systems where staff, management and health care unions are working together to improve the quality of care while finding ways to reduce costs.
Panelists from Fletcher Allen Health Care (Vermont) and the Contact Center at Montefiore’s CMO: the Care Management Company (New York) will discuss their unique partnerships and the impact they have had on clinical outcomes, cost control and employee satisfaction.
The discussion will provide practical examples of methods to involve front-line staff and management in partnership to implement, sustain and spread innovative approaches to improve the delivery of care.
The webcast will also include video clips featuring front-line staff at Fletcher Allen Health Care and the CMO as they discuss how labor management partnerships work on the ground.